Draft template — have this reviewed by a lawyer before publishing. Replace all bracketed placeholders with your real details.
Because our products are downloadable digital data files, once a download has been unlocked we generally cannot offer a refund — please review the sample data and industry/field list on the product page carefully before purchasing.
Refund requests must be raised within [7] days of purchase at [support email], with your order number.
Orders paid via bank transfer or UPI QR code are held “on hold” until we manually verify payment. If we can’t verify payment within [X] days, the order is cancelled and no charge should exist on your side — if it does, contact us immediately.